Terms of service

Terms of Service – Ashoka Digital

Effective Date: [31/3/26]

Welcome to Ashoka Digital. By accessing our website, purchasing from us, or using our services, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

Ashoka Digital provides mobile accessories, electronic accessories, gadgets, and related products for sale through our website, social media, and direct store channels.

By using our services, you confirm that:

You are at least 18 years old, or using the website under parental/guardian supervision
The information you provide is accurate and complete
You agree not to misuse our website, services, or products

2. Products & Availability

We try our best to ensure all product details, descriptions, prices, and images are accurate.

However:

Product colors may slightly vary due to lighting, screen settings, or photography
Product packaging may vary depending on stock batches
Some products may become unavailable without prior notice

Ashoka Digital reserves the right to:

Limit quantities
Discontinue products
Update product details, prices, or availability at any time without prior notice

3. Orders & Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to:

Accept or reject any order
Cancel orders due to stock issues, pricing errors, suspicious activity, or service limitations
Contact customers for order verification before dispatch

If your order is cancelled after payment, the eligible refund will be processed accordingly.

4. Pricing & Payments

All prices displayed are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to update prices at any time without notice.

Payments may be accepted through:

UPI
Debit/Credit Cards
Net Banking
Wallets
Cash (if applicable for in-store or local orders)

Ashoka Digital is not responsible for payment gateway downtime, banking delays, or third-party transaction failures.

5. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated time mentioned at the time of purchase.

However, delivery timelines may vary due to:

Courier partner delays
Weather or transport disruptions
Regional service limitations
High order volume or public holidays

Important:

Delivery dates are estimates, not guarantees
Ashoka Digital is not liable for courier delays once the order is handed over to the shipping partner
Customers must provide accurate shipping details to avoid failed deliveries

If an order is returned due to incorrect address, unavailability, or refusal to accept delivery, re-shipping charges may apply.

6. Return, Refund & Replacement Policy

Ashoka Digital offers a 15-day no-questions-asked return policy on eligible accessories.

Return Eligibility:

Return request must be raised within 15 days of delivery
Product should be in reasonable and usable condition
Original packaging is preferred

Refund / Replacement Options:

Customers may be eligible for:

Refund
Store credit
Replacement

Non-Returnable Cases:

Returns may not be accepted for:

Heavily damaged or abused items
Products with missing parts/accessories
Custom or personalized products (if any)
Certain clearance or special sale items (if clearly marked)

Refund timelines may vary depending on the payment method and processing cycle.

For full details, please refer to our Return & Refund Policy page.

7. Warranty Disclaimer

Unless specifically mentioned on the product page or invoice, products sold by Ashoka Digital are not covered by any extended warranty beyond manufacturer or seller-supported testing assurance.

For accessories:

Minor compatibility differences may occur depending on model variants or third-party manufacturing tolerances
Customers are advised to verify device compatibility before ordering

Ashoka Digital is not liable for indirect loss, inconvenience, or damages caused by misuse, improper installation, or third-party handling of products.

8. Customer Responsibility

By purchasing from Ashoka Digital, the customer agrees to:

Select the correct model/variant before placing the order
Verify compatibility before use
Handle products responsibly
Use products only for their intended purpose

Ashoka Digital is not responsible for issues caused by:

Wrong model selection by customer
Improper fitting or self-installation damage
External wear and tear after delivery
Device damage unrelated to the purchased accessory

9. Intellectual Property

All content on our website and social media, including but not limited to:

Brand name
Logo
Product descriptions
Images
Graphics
Videos
Designs
Marketing content

belongs to Ashoka Digital unless otherwise stated.

Unauthorized copying, reproduction, resale, or commercial use of our content is strictly prohibited.

10. Limitation of Liability

To the maximum extent permitted by law, Ashoka Digital shall not be liable for:

Indirect or consequential losses
Delays caused by third-party logistics or payment providers
Product misuse by the customer
Minor variations in appearance, packaging, or finishing
Temporary website downtime or technical issues

Our liability, if any, shall be limited only to the amount paid for the product purchased.

11. Fraud Prevention & Order Security

To maintain fair business practices, Ashoka Digital reserves the right to:

Cancel suspicious or fraudulent orders
Refuse service in cases of abuse, harassment, or repeated misuse of return policies
Restrict future purchases from customers found violating store policies

12. Changes to Terms

Ashoka Digital may update, modify, or replace these Terms of Service at any time without prior notice.

The latest version published on our website will always apply.

We recommend reviewing this page periodically.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of the use of our services or purchases from Ashoka Digital shall be subject to the jurisdiction of the courts of [Insert Your City, e.g. Pune, Maharashtra].