Refund policy
Ashoka Digital – Return & Refund Policy
At Ashoka Digital, we believe buying should feel effortless — and returning should feel even easier.
15-Day No Questions Asked Return
We offer a 15-day no-questions-asked return policy on all accessories. If you’re not satisfied, simply return the product within 15 days of delivery — no explanations needed.
(This kind of 15-day window is commonly used in e-commerce and builds strong customer trust when clearly defined.)
Eligible Products
Returns are accepted for all accessories including:
- Mobile covers
- Screen guards
- Charger accessories
- Other small electronic accessories
Return Conditions
To keep things fair and smooth:
- Product should be in usable condition
- Original packaging preferred (not mandatory if genuine issue)
- No major physical damage caused after delivery
Easy Return Process
- Contact us via WhatsApp / Call / Instagram DM
- Share your Order ID + product details
- Our team will arrange pickup or guide you
- Sit back — we’ll handle the rest
Refund / Replacement Options
Once we receive the product, you can choose:
- Full refund (original payment method / store credit)
- Replacement (same or different product)
Refunds are processed within 3–5 working days
Return Charges
- Defective / Wrong product: FREE return
- Change of mind: Minimal return shipping may apply
Non-Returnable Cases
- Heavily used or damaged items
- Missing essential parts/accessories
- Custom/personalized products (if any)
Our Promise
No stress. No arguments. No friction.
Just simple, honest business — the way it was always meant to be.